Here’s an excerpt from a Bloomberg story:
Toyota Motor Corp. led automakers with the fewest problems reported by U.S. owners of its three- year-old cars, while General Motors Corp. and Honda Motor Co. also fielded models that topped their segments.
Toyota’s Lexus luxury brand led the industry for the second straight year, its namesake line tied for third, and seven of its models topped their segments. Strides by Toyota, GM and Honda helped reduce the industry average for problems per 100 vehicles to 126, the fewest in the 24-year history of J.D. Power & Associates’ Vehicle Dependability Study. J.D. Power released the latest edition of the study yesterday.
And here’s a link to J.D. Power and Associates study.
Here’s how the company conducts its study:
The study, now in its 24th year, measures problems experienced during the past 12 months by original owners of three-year-old vehicles (those that were introduced for the 2010 model year). Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.